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Last revision date – August 4thFebruary 9, 20232024.

We are not in the business of selling any of your data, including personal data, to other third parties or advertisers. But Broken Build may use the third party providers mentioned below (“Sub-processors”) to process your data which sometimes includes personal data. During processing of your data, Sub-processors are obliged to comply with the instructions of Broken Build and to act in strict accordance with the terms of the agreement concluded between Broken Build and the Sub-processors.

Below you may find a list of our Sub-processors and detailed information on how they process your data. You should always check the privacy settings and notices of the Sub-processors to understand how those third parties may use your data.

Company“Company-wide sub-processorsprocessors” is the list of partners the company uses for all Apps and for our business in general.

The list of partners engaged within each particular App (in addition to the company-wide sub-processors):

Company-wide Sub-processors

Name

Purpose

Which data is accessed by the Sub-processor

When it is accessed

Where it is stored, if applicable

App Scope 

(whether it’s about Cloud Apps or Software Apps)

Active Campaign, Inc.

DPA

Privacy Policy

Email marketing, automation, and CRM used to send updates, information about our products and other marketing we deem interesting to your company (our Customer).

The data is both processed and stored:

  1. Non-personal Customer’s company data, including: company name, license information

, Atlassian Host ID

  1. .

2.

Personal data related to our Customer:

  • the Customer’s name (if the Customer is an individual)

  • Technical contact data (email address, full name)

    • Billing contact data  (email address,  full name)

    End User’s personal data (if and as provided by data subject):

    • Email address;

    • Full name.

    3. Analytical and statistical data based on Customer responses.

    When Broken Build initiates email campaign

    USA

    Not applicable

    Atlassian Marketplace partner admin portal

    (Atlassian Pty Ltd)

    Privacy Policy

    DPA

    Data Transfer Impact Assessment

    Online platform for communication between Atlassian and Broken Build, used to administer our relationship with Customers and to get licensing information.

    The data is both processed and stored:

    1. When you start a trial on the App.

    2. When you purchase the App.

    3. When any license lifecycle event occurs.

    1.Non-personal Customer’s company data, including: company name, license information, Atlassian Host ID.

    2. Personal data related to our Customer:

    • the Customer’s name (if the Customer is an individual)

    • Technical contact data(email address, full name)

    • Billing contact data (email address,  full name)

    USA

    Not applicable

    Calendly Inc.

    DPA

    Privacy Notice

    Online appointment booking service used to easily book the meeting with us. 

    The data is both processed and stored:

    1.End User personal data (if and as provided by data subject): 

    • Email address

    • Full name

    • Other information you provide to us in connection with the support matter or booking and conducting online meetings, as well as the responses to surveys (such as list of invitees that the call initiator would like to additionally invite; meeting preparation notes)

    When you book the meeting with us through Calendly

    USA

    Cloud

    and Software

    Apps

    Chart Mogul GmbH & Co

    Privacy and Cookies Policy

    Financial analytics service for SaaS companies used to ensure financial efficiency of our agreements.

    1. When you start a trial on the App.

    2. When you purchase the App.

    3. When any license lifecycle events occur.

    EU

    Not applicable

    The data is both processed and stored:

    1. Non-personal company data, including: company name, license information, Atlassian Host ID.

    2. Personal data related to our Customer:

    • the Customer’s name (if the Customer is an individual)

    • Technical contact data (email address, full name)

    • Billing contact data  (email address, full name)

    Google Analytics

    (Google, Inc.)

    Privacy Policy

    Data Processing Terms 

    Analytics service used to enhance our Website

    and the Apps web pages on Atlassian Marketplace

    .

    The data is both processed and stored:

    1. End User device technical information:

    • Name and version of browser

    • OS name, version

    • IP address

    • City, country

    When you visit the Website

    , as well as Atlassian Marketplace web pages related to our Apps  

    Global

    Not applicable

    Google Calendar, Google Meet (Google, Inc.)

    Privacy Policy

    Data Processing Terms 

    Online services for booking and conducting appointments with us, used to add meetings to Google Calendar of particular Broken Build representatives and to conduct such meetings.

    The data is both processed and stored:

    1. End User personal data (if and as provided by data subject): 

    • Email address

    • Full name

    • Other information you provide to us in connection with the support matter or booking a meeting (such as a list of invitees that the call initiator would like to additionally invite; meeting preparation notes)

    When you book the meeting with us through Calendly

    Global

    Cloud

    and Software

    Apps

    Private entrepreneurs (individual contractors)

    If you would like to review a DPA signed with individual contractors, please, send the relevant request to: infosec@brokenbuild.net

    To develop and test Apps, enhance their functionality, and improve your usage experience.

    The data is processed but not stored:

    1.Non-personal company data, including: company name, license information.

    2.

    Personal data related to our Customer:

    • the Customer’s name and/or email (if the Customer is an individual);

    • Technical contact data (email address, full name);

    • Billing contact data (email address, full name).

    3.

    End User data:

    • Anonymized

    user ID

    Jira issue standard fields:

  • Issue key

  • Issue type

  • Issue status

  • Assignee (anonymized user ID, username, full name, URL to avatar, status) - personal data

  • Sprint ID

  • Created date

    • Reporter  (anonymized

    • user ID

    , username, full name, URL to avatar, status) - personal data

  • Changelog - may contain personal data

    • App (chart) configuration

    including:

  • Chart title

    • JQL filter - may contain

    • excluding any data that may potentially be deemed personal data

    • Device and browser information (IP address, browser, locale, operating system)

    4. App environment data:

    • Atlassian host ID

    • Jira version

    • App version

    5. End User personal data (if and as provided by data subject):

    • Email address;

    • Full name.

    6. Generate analytical and statistical data based on the Customer responses.

    7. Other information provided by End User in connection with the support matter, which could include personal data:

    • Ticket description;

    • Screenshots;

    • Screen casts;

    • HAR files etc.

    8. Other information you provide to us in connection with the booking and conducting online meetings, as well as the responses to surveys (such as list of invitees that the call initiator would like to additionally invite;

    meeting preparation notes).

    9. End User requests and feedback on improving the Apps

    .

    .

    Anytime while private entrepreneurs are in contractual relations with Broken Build and provide support services.

    Ukraine

    Cloud

    and Software

    Apps