Issue list
Applies to
Navigation
Below the chart
The Issue List is the proof behind the numbers on your chart. It displays the exact work items that make up each chart segment (for example, a specific cycle or lead time, issues below a certain statistical measure, or issues that passed through a particular status), allowing you to validate the data behind trends and anomalies.
How to view the Issue List
See all issues
In the Cycle Time Histogram and Time in Status charts, the Issue list by default shows all work items within the chart scope, matching the configured interval and issue state:
See issues for a specific sprint or interval
Click a sprint or interval on the chart to display only the issues from that period. The Cycle Time Trend chart shows issues from the latest sprint or interval by default:
Filter issues by any Breakdown level
Click Find issues (1️⃣) from any row in the Breakdown to view the corresponding work items. For example, you can view all work items from Sprint 5 (Alpha) (2️⃣) that have a median or shorter Cycle time (3️⃣), are of type User story (4️⃣), and are assigned to Joe Alpha (5️⃣):
How to read the table
The chevron above the table shows the total number of issues (1️⃣) and the path (2️⃣) for the selected chart or breakdown segment:
Click a column heading to sort issues by that field:
Click an issue key or summary to open and edit the Jira work item directly from the chart:
You can hover over a value in certain columns (Cycle time / Lead time, Transition count, Statuses) to view detailed information:
Table columns
Unchangeable columns
These columns are fixed and cannot be removed or reordered in any of the charts:
Issue key – displays the unique key of the issue.
Issue summary – shows the issue title or short description.
Metric (Cycle time / Lead time) – available only in the Cycle Time Histogram and Cycle Time Trend charts; represents the selected metric defined in the chart configuration.
Hover over a value in the Metric column to see the source data from Jira that supports the Cycle time or Lead time calculation:
Cycle time + Calendar method – shows the start and completion dates of the work.
Cycle time + Duration method – shows the time spent in all statuses while the work was in progress.
Lead time – shows the dates when the work item was created and when it was completed.
If an issue hasn’t transitioned from an In Progress status to a Done status at least once during the configured interval, it will still appear in the Issue list, but its Cycle time value won’t be calculated:
Manage the columns
You control what information is displayed in the Issue List table.
Click Columns at the top of the table.
Use the checkboxes to add or remove Jira fields.
Drag and drop fields to reorder columns.
Click Reset to return to the default view.
Example columns you can display
Estimation field
The default column for the Cycle Time Histogram and Cycle Time Trend charts. The estimation field is taken from your Jira board configuration (e.g., Story Points or Original time estimate). If multiple boards using different estimation fields are selected, all relevant fields can be displayed.
Assignee
The default column for all charts. Use the field balance workload to identify bottlenecks and ensure accountability within the team.
Status
The default column for all charts. Displays the issue’s current status. Hover over the status to see the date of the last transition.
Transition count
The default column for all charts. Shows how many times the issue has transitioned between statuses. Hover over the value to view the exact statuses and the number of transitions.
Status groups / Individual statuses
Displayed by default on the Time in Status chart. Shows how much time each issue spent in the statuses defined in the Timer configuration. Hover over a value to see the percentage it represents of the total time.
Project
Useful in cross-project reporting to understand how work is distributed across initiatives.
Epic link / Parent
See how individual items roll up into larger initiatives.
Many more
You’re not limited to the examples above. The issue list can display any Jira field that exists in your instance, including custom ones. For example:
Components – functional areas or subsystems of your product.
Fix Version – releases linked to the issue.
Priority / Severity / Risk level – useful for triage and compliance.
Labels / Tags – a flexible way to categorize issues.
Experiment with different options to surface the information most valuable for your reporting needs.