Feature overview

Agile Cycle Time Charts show how long it takes for work to move through your process - from the moment it starts until it’s done. By visualizing how fast issues are completed and where time accumulates, you can identify bottlenecks, track improvement trends, and make delivery more predictable across teams and releases.

Who will benefit from using Agile Cycle Time Charts?

The charts would be beneficial for various roles in Agile and SAFe.

Team level

• Scrum Masters

• Product Owners

• Agile Team Leads

Cross-team level

• Delivery Managers

• Program Managers

• Release Train Engineers

• System Architects / Solution Managers

Organization level

• Portfolio Managers

• C-level Executives

Agile transformation

• Agile Coaches

Key features

Select chart scope

Include work from multiple Scrum or Kanban boards, projects, releases, initiatives, or custom JQL queries. You can also define the time period shown in the chart by selecting a number of past sprints or setting a custom date range, and choose which issues to include - all open items from that period, those that changed status, or only completed ones.

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Measure delivery speed and understand distribution

Measure how long it takes to complete work items using Cycle time or Lead time metrics. The Cycle time histogram visualizes how delivery durations are distributed, showing how much work is completed within typical timeframes and how much is delayed. Identify outliers, assess predictability, and evaluate how process changes affect workflow stability.

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Analyze trends over time

Use the Cycle time trend chart to visualize how delivery time evolves across sprints, weeks, or months. Track average, median, or percentile durations to detect improvements, regressions, and seasonal variations, and use them to inform planning and SLAs.

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Reveal workflow bottlenecks

See where issues spend the most time with the Time in status metric. Break work down by In Progress and Waiting statuses to uncover queues, blockers, or inefficient handoffs between stages.

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Define what “In Progress” and “Done” mean for you

Customize the Timer configuration to match your workflow. Choose which statuses start and stop the timer, and which transitions should trigger measurement.

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Respect real working hours

Select the Calculation method (Calendar or Duration) and configure your Work schedule to ensure that the Cycle time reflects actual effort. For example, Duration mode counts only working hours, excluding nights, weekends, and holidays.

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Set targets and SLAs

Add Target lines on the chart to visualize your team’s delivery goals or SLA limits. Targets help quickly assess whether the actual Cycle time or Lead time stays within expected boundaries.

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Highlight performance zones

Use Highlights on the histogram to visually separate key percentile ranges, such as 50–85 % (main performance zone) and 95 %+ (outliers). This makes it easy to monitor whether most work falls within your acceptable range.

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Filter data

Narrow down the view with advanced filters. Focus on a specific story point range, epic, release, issue type, or apply a custom JQL query to analyze the exact slice of work that matters most.

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Drill into data

Click any zone or interval to open the Breakdown and Issue list. Group results by board, project, issue type, epic, or assignee, and inspect exact issues behind each data point - each linked back to Jira for validation.

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Share and export

Share insights easily by adding charts as gadgets on Jira dashboards or embedding them in Confluence pages. For reporting outside Jira, export your data to CSV, PNG, or PDF.

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