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The Cycle Time metric measures the duration from when work starts (issue moved to the “In Progress” status category) to when it’s completed (issue moved to the “Done” status category).
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Lead Time
The Lead Time metric tracks the time from when an issue is created to when it’s finished (the issue is moved to the “Done” status category).
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Exception: the “Metric” selection is unavailable for the Time in Status Cycle Time Chart because this chart focuses solely on the time tasks spent in each status rather than tracking the overall cycle or lead time. The goal is to analyze where tasks are held up within the workflow, not to measure the total duration from start to finish.
The option is available for the Cycle Time Histogram and Cycle Time Trend Charts.
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