Name

Purpose

Which data is accessed by the Sub-processor

When it is accessed

Where it is stored, if applicable

App Scope 

Mixpanel, Inc.

DPA

Privacy Notice 

Product analytics service used to improve the customer experience and functionality of the App.

The data is both processed and stored:

1. End User data: 

• Anonymized user ID

• Device and browser information (IP address, browser, locale, operating system)

2. Non-personal company data, including: company name, license information.

When you interact with the app.

EU

Cloud Apps

Journy.io BV

Privacy Policy

Customer management system, used to monitor the health of our customers (both at company and user levels), and to gather user requests and feedback.

The data is both processed and stored:

1. End User data: 

• Anonymized user ID

• Device and browser information (IP address, browser, locale, operating system)

• App usage data: user actions, errors, feature usage

2. Non-personal company data, including: company name, license information.

When you interact with the app.

EU

Cloud Apps

Logz.io (LogsHero Ltd.)

Privacy Policy

Log management and analysis used to proactively monitor app health and fix issues.

The data is both processed and stored: 

• Anonymized user ID

• App (chart) configuration excluding any data that may potentially be deemed personal data

When any application event occurs

USA

Cloud Apps

Segment.io (Twilio Inc.)

Privacy Policy

DPA

Service to capture app usage events.

The data is both processed and stored:

1.End User data: 

• Anonymized user ID

• Device and browser information (IP address, browser, locale, operating system)

• App usage data: user actions, errors, feature usage

2. Non-personal company data, including: company name, license information.

When you interact with the app.

EU

Cloud Apps