Support contacts and SLA

Are you evaluating any "Broken Build" apps, or are you already a paid customer?

We would be happy to help you and answer any of your questions in a timely manner following our SLA for Atlassian Marketplace add-ons.

Support contact details

You can create your support request:

Marketplace add-ons SLA

Support hours are Monday - Friday from 9 am to 6 pm EEST (GMT+3).

Saturday and Sunday are days off.

You can expect a reply to your email or support ticket within one business day (24 hours).