Issue list
- Tetiana Kamenkova (Deactivated)
- Olexiy Artemenko
The Issue List acts as the proof behind the numbers on your chart. It lets you see precisely which issues contribute to each value, giving you the transparency needed to understand your data thoroughly. By drilling down into the Issue List, you can see the specifics — like which issue has the longest cycle time or which tasks are stuck in a particular status — providing clarity and context to the summarized data on your chart.
How to manage the Issue list
Add/remove columns: the "Columns" button allows you to easily add or remove columns to tailor the Issue List to your needs. You can add any field from the issue screen as a column, providing even greater flexibility in viewing and analyzing your data.
Reset columns: to revert to the default suggested view, simply reset the columns. This option restores the system's original configuration.
Swap columns: drag and drop columns into your preferred order to rearrange them and prioritize the information that matters most.
Sort by column: you can sort the Issue List by any column in ascending or descending order.
Issue count display: in the Issue List section chevron, you can see the total issue count for the selected part of the chart, providing a quick overview of the data scope.
Path to the displayed issue list: the chevron displays the path of the selected breakdown segments, so you are always aware of the filters applied to the data scope.
Edit issue from the chart: click on the issue to open the Jira issue view.
User preferences: use the user preferences functionality to adjust your needs without “Edit” permission.
Unchangeable columns
These columns are fixed and cannot be removed or reordered in any of the charts:
Key: issue key.
Summary: issue summary.
Metric (Cycle Time/Lead Time): representing the selected metric in the chart configuration.
Hover over the Metric column with the value for the exact issue to see the origin data from Jira that is proof of the Cycle/Lead Time calculation.
Cycle Time metric + Calendar calculation method: you will see the dates when the work starts and when it is completed.
Cycle Time metric + Duration calculation method: you will see the time of all statuses while the work was processed.
Lead Time metric + Calendar or Duration calculation methods: you will see the dates when the work starts and when it is completed.
Exception: Metric column is unavailable for the Time in Status Cycle Time as there is no “Metric” setting in the chart configurations.
Hover over the Metric column with an empty cell to see the explanation that there was no status change and, in particular, “Done” status during the selected Time frame. Read more about Absent metric here.
Predefined but customizable columns
Cycle Time Histogram and Cycle Time Trend Charts:
Estimation field: displays estimation data according to the board configuration (e.g., Story Points, Original Time Estimate).
Assignee: shows who is responsible for the issue.
Status: reflects the issue status at the end of the selected Time frame.
Time in Status Chart:
Assignee: displays the individual assigned to each issue.
Status: reflects the issue status at the end of the selected Time frame.
Columns for each status: each column represents a different status within the "In Progress" category, showing the time spent in each.