How to collect Console logs

Owned by Tetiana Kamenkova (Deactivated)
Jul 11, 2024
1 min read

What are Console logs?

Console logs in Developer tools are messages that display output from the web application useful for debugging and monitoring. They can show errors, warnings, or custom messages to track the application's behavior. Support engineers use it for troubleshooting.

How to get the Console logs as a file?

Follow the next steps:

  1. Open Developer Tools (DevTools) in your browser:

    1. on Windows: press the F12 key or Ctrl+Shift+I;

    2. on Mac (Chrome): press Command+Option+I;

    3. on Mac (Safari): press Command+Option+C (Preferences -> Advanced -> "Show Develop menu in menu bar" checkbox should be enabled);

  2. Chose the “Console” tab:

    image-20240607-075059.png

  3. Reproduce the issue - repeat the same actions which lead to an error, incorrect or unpredictable result;

  4. Click right mouse button to evoke the context menu on any message from the list;

  5. Click on the “Save as…” option of the context menu:

    image-20240607-075255.png

     

The Console logs are saved as a separate file on your PC.